Shipping Information
Shipping:
We provide WORLDWIDE shipping. Our goal is to provide you with premier products at unbeatable prices and international express shipping allows us to do that.
We offer express shipping worldwide...
Return:
Returns are accepted within 30 days, and items returned must be in re-sale conditions, including original packaging.
Buyers have the option to exchange the items. Buyers are responsible for the postage and cost for returning items. When we receive your returned items, a shipping cost request will be sent via PayPal for the postage for re-sending exchanged products.
If the items purchased are at faulty, or in the rare chance we send you the wrong items, we will replace at our cost.
Payment Method
- PayPal is the fastest and easiest way on our website
- Direct Deposit is also entertained, our account details can be found while you checking out, and select Direct Deposit payment method. Direct Deposit may take up to 4 working days to clear.
REGALIA AND APPAREL
Production time for custom machine embroidery regalia including aprons, collars, sashes etc... is in one week.
Production time for custom handmade embroidery regalia including aprons, collars, sashes etc... is in 2-3 weeks.
Orders bought directly from our website* are fulfilled within 4 business days. Once shipped, please allow 4-6 business days for worldwide delivery of our Regalia and Apparel. Our Regalia and Apparel are shipped via DHL Express.
*We sometimes run out of stock and if we do we will notify you. Please allow 1 week for production of machine made items and 2-3 weeks for handmade items.
JEWELRY & REST OF ITEMS
Our Jewelry is shipped via e-Packet. Delivery time differs by country:
Please allow 12-20 days for delivery of jewelry to the following countries:
USA, Australia, UK, Canada, France, Russia, Israel, Saudi Arabia, Ukraine, Norway, Germany, Brazil, Hong Kong, Korea, Singapore, Malaysia, Austria, Belgium, Switzerland, Denmark, Finland, Hungary, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Poland, Portugal, Sweden, Turkey and Mexico
For other countries, please allow 4-6 weeks.